Last Updated: January 2025
Privacy

Hi Baji Privacy Policy

Your privacy matters to hi baji. This policy explains exactly what data we collect, why we collect it, how we protect it and what rights you have over your own information.

How Hi Baji Handles Your Data

A plain-language summary of the six core privacy commitments hi baji makes to every player in Bangladesh.

Secure Data Storage

All personal data collected by hi baji is stored on encrypted servers. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest.

No Data Selling

Hi baji does not sell, rent or trade your personal information to any third party for marketing purposes — ever. Your data exists to make your hi baji experience better, nothing else.

You Control Your Data

Every hi baji player has the right to access, correct or request deletion of their personal data. Submit a request to our support team and we will respond within 30 days.

Minimal Data Collection

Hi baji only collects the data that is genuinely necessary to operate the platform, verify your identity and process your payments. We do not collect data for the sake of it.

Transparent Cookie Use

Hi baji uses cookies to keep you logged in, remember your preferences and understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Opt-Out of Marketing

If you have opted in to receive promotional emails or SMS from hi baji, you can unsubscribe at any time using the link in any message or by contacting our support team directly.

Your Privacy is Protected: Hi baji is committed to handling your personal data with care, transparency and respect. This policy applies to all players using the hi baji platform in Bangladesh and worldwide.

01 Introduction

Welcome to hi baji. This Privacy Policy describes how hi baji collects, uses, stores and protects the personal information of players who register and use the hi baji platform. By creating an account on hi baji, you acknowledge that you have read and understood this Privacy Policy.

Hi baji takes the privacy of its players seriously. We understand that trust is the foundation of any good relationship, and that starts with being completely transparent about how your data is handled. Whether you are depositing via bKash, playing Golden Leopard or checking your withdrawal status, hi baji is processing certain data to make that experience possible — and this policy tells you exactly what that data is and why we need it.

This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents govern your relationship with hi baji.

02 Data We Collect

Hi baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. The table below summarises the main categories of data hi baji collects:

Data Category Examples How Collected
Identity Data Full name, date of birth, NID number Registration form, KYC verification
Contact Data Email address, phone number Registration form
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, OS Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration Automatically via platform activity tracking
Communications Data Support chat transcripts, email correspondence When you contact hi baji support

Hi baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Hi baji uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which hi baji processes your data are:

  • To create and manage your hi baji account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad and Rocket.
  • To detect and prevent fraud, money laundering and other illegal activity.
  • To personalise your gaming experience and recommend relevant games on hi baji.
  • To send you account-related notifications such as deposit confirmations and withdrawal updates.
  • To send promotional offers and bonuses, where you have opted in to receive them.
  • To comply with applicable legal and regulatory requirements.
  • To monitor platform usage and improve hi baji's services over time.
  • To support responsible gaming by identifying patterns that may indicate problem gambling.

Hi baji will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without first giving you the opportunity to request human review of that decision.

04 Sharing Your Data

Hi baji does not sell your personal data to any third party. However, in order to operate the platform effectively, hi baji may share certain data with trusted third-party service providers who act on our behalf. These include:

  • Payment processors (bKash, Nagad, Rocket) to facilitate deposits and withdrawals.
  • Identity verification providers to complete KYC checks required by regulation.
  • Cloud hosting and infrastructure providers who store platform data securely.
  • Customer support software providers who power our live chat system.
  • Analytics providers who help hi baji understand how the platform is used.

All third-party providers used by hi baji are contractually required to handle your data securely and only for the specific purpose for which it was shared. Hi baji may also disclose your data to law enforcement or regulatory authorities where required by law or where we believe disclosure is necessary to protect the rights, property or safety of hi baji, its players or the public.

Important: Hi baji will never share your personal data with advertisers or data brokers. Your information is not a product.

05 Cookies

Hi baji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit hi baji. They help us keep you logged in, remember your preferences and understand how players use the platform so we can make it better.

  • Essential cookies: required for the platform to function. These cannot be disabled.
  • Preference cookies: remember your language, currency and display settings on hi baji.
  • Analytics cookies: help us understand which pages and games are most popular.
  • Session cookies: keep you logged in during your hi baji session and expire when you close your browser.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of hi baji. Hi baji does not use third-party advertising cookies.

06 Data Retention

Hi baji retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. Specifically:

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years for financial compliance purposes.
  • Support communications are retained for 2 years after the last interaction.
  • Technical and usage data is typically retained for 12 months before being anonymised or deleted.

Once the applicable retention period has expired, hi baji will securely delete or anonymise your personal data. If you request deletion of your account before the retention period ends, hi baji will restrict processing of your data to the minimum necessary for legal compliance only.

07 Data Security

Hi baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and hi baji's servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Two-factor authentication options for player accounts.
  • Regular security audits and penetration testing of the hi baji platform.
  • Strict access controls ensuring only authorised staff can access player data.
  • Continuous monitoring for suspicious activity and potential data breaches.

In the unlikely event of a data breach that affects your personal data, hi baji will notify you and the relevant authorities as required by applicable law. We will also take immediate steps to contain the breach and prevent further unauthorised access.

You can help keep your hi baji account secure by using a strong, unique password and enabling two-factor authentication from your account settings.

08 Your Rights

As a hi baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

Right to Access

Request a copy of all personal data hi baji holds about you.

Right to Rectification

Ask hi baji to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal retention requirements.

Right to Restrict Processing

Ask hi baji to limit how your data is used in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to hi baji processing your data for direct marketing purposes.

Hi baji will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

09 Minors

Hi baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on hi baji, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

Hi baji uses age verification checks during registration and may request additional proof of age at any time. Accounts where the player is found to be under 18 will be closed immediately and any funds held will be returned to the payment source used for deposit.

10 Policy Changes

Hi baji may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this policy periodically. Your continued use of hi baji after any update constitutes acceptance of the revised Privacy Policy.

11 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way hi baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: available from your hi baji account dashboard
  • FAQ: visit our FAQ page for answers to common privacy questions
For data rights requests specifically, please email [email protected] with the subject line "Data Rights Request" and we will prioritise your query.

Your Data is Safe With Hi Baji

Join hundreds of thousands of players in Bangladesh who trust hi baji with their gaming and their data. Register today — it takes under two minutes.

256-bit Encryption
No Data Selling
You Own Your Data